Privacy Policy
1. Introduction
This Privacy Policy explains how Premier Foods Wholesale (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit our website premierfoodswholesale.com or interact with our services.
We are committed to protecting your privacy and handling your personal data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Premier Foods Wholesale is a UK-based independent food supplier providing fresh, frozen, and prepared produce to foodservice, wholesale, and retail customers across the UK.
Business Address:
Units 301–313, New Covent Garden Market
Nine Elms, London
SW8 5EQ
United Kingdom
Email: enquiries@premierfoodswholesale.com
Phone: 0207 720 9012
3. Information We Collect
We may collect and process the following types of personal information:
Information You Provide
When you contact us, request information, or become a customer, we may collect:
Name
Business name
Job title
Email address
Phone number
Company address
Account or billing information
Any information included in enquiries or contact forms
Information Collected Automatically
When you visit our website we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on our website
Referring websites
This helps us improve our website and user experience.
Information from Third Parties
We may receive information from:
Your employer or organisation
Business partners or suppliers
Service providers supporting our operations
4. How We Use Your Information
We process your personal data for the following purposes:
To respond to enquiries submitted through our website
To supply products and services to customers
To manage customer accounts and orders
To communicate with customers and suppliers
To improve our website and services
To comply with legal obligations
For marketing communications where you have given consent
5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
Contractual necessity – to fulfil orders or business agreements
Legitimate interests – to operate and improve our business
Legal obligations – to comply with applicable laws
Consent – for marketing or optional communications
6. Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyse website traffic
Understand user behaviour
You can control cookies through your browser settings.
7. How We Share Your Information
We do not sell your personal data.
We may share your information with:
IT and website service providers
Delivery and logistics partners
Professional advisers (such as accountants or lawyers)
Regulatory authorities or government bodies where required by law
All third parties are required to handle your information securely and lawfully.
8. Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy.
Typical retention periods include:
Customer and supplier information: up to 7 years after the end of the business relationship
Enquiry data: until the enquiry is resolved unless further relationship develops
9. Data Security
We take appropriate technical and organisational measures to protect your data, including:
Secure servers and systems
Access controls
Confidentiality obligations for staff and partners
However, transmission of information over the internet cannot be guaranteed as completely secure.
10. Your Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where applicable)
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO Website: https://ico.org.uk
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Premier Foods Wholesale
Units 301–313, New Covent Garden Market
Nine Elms, London SW8 5EQ
Email: enquiries@premierfoodswholesale.com
Phone: 0207 720 9012